FAQ's
Below are the answers to all the most commonly asked questions. Didn't find what you're looking for? Contact us at info@adpt.co
What are the weights available?
The CABL™ unit has a weight range of 3kg to 16kg (5lbs to 35lbs). However, this is not directly comparable to standard weights. The patented technology delivers weight as a challenging 'Constant Force'. With the CABL™ unit will be working much harder during each repetition, concentrically and eccentrically, compared to traditional weight machines or free weights.
Where do you ship to?
ADPT™ ships all products globally.
Estimated delivery times:
AU / US / CA 1 - 3 days
EU / UK / INT 3 - 5 days
*these estimate times are subject to change depending on third party forwarders. ADPT™ aims to fulfill all orders within 24hrs.
What is the warranty?
ADPT™ products include a 12mth warranty. For any warranty queries please contact info@adpt.co
Where should I install the CABL™ unit?
The TRAC™ requires a flat surface to install onto, on either a structural wall or wall stud. The CABL™ unit is primarily designed for indoor usage, so think a spare room, office, living room or garage/basement. You can also install the TRAC™ outside, provided you don't leave the CABL™ unit exposed to weather, so ideally an outside undercover location.
Is installing the TRAC™ (Wall Track) difficult?
The TRAC™ comes with detailed installation instructions to guide the process, and takes approx. 15-30mins. If you're not confident, we suggest using a professional or someone with a good skill level.
Can I leave the CABL™ product on the TRAC™ between exercises?
Yes! There are no mechanical or quality issues from leaving the CABL™ product on the TRAC™. In fact, we believe that it increases the chance of you exercising more often! We do encourage people with young children to ensure that the CABL™ unit is not accessible. This includes judgement of removing the CABL™ unit from the TRAC™ for storage, or positioning the CABL™ unit at the top height of the TRAC™ at end of use. You should not leave the CABL™ unit in the reversed position (upside down) for extended periods.
Is the CABL™ unit for everyone?
Yes! The CABL™ unit is an extremely versatile strength product suited for all identities over the age of 16yrs.
Will the TRAC™ damage my wall? Can I remove it?
The CABL™ unit and TRAC™ will not damage your wall if installed and used properly. The installation of the TRAC™ will require drilling small screw-holes (not bolt-sized holes) in the plaster or wall surface. This will not damage the wall and if removed, can be filled and painted like any screw hole on a wall. The TRAC™ can be removed at any time by simply removing the screws.
What happens if I have an issue?
The CABL™ unit includes a 12 month warranty. Please email info@adpt.co and we will assess the issue and how we can efficiently assist.
Are there any additional costs or taxes to pay during delivery?
For International orders there may be taxes in your local jurisdiction that we are unable to calculate at the time of purchase. We understand that the CABL™ unit will be assessed under the tax threshold for many countries like most International purchases. Please be aware that if there is a state or local tax that is charged then the purchaser is responsible for paying this.
How do I check my delivery?
For orders shipped with Sendle Post please use:
https://try.sendle.com/en-au/tracking/
For orders shipped with Australia Post please use:
https://auspost.com.au/mypost/track/